You can return your product to our warehouse using the Returns Portal, for a refund within 14 days.
Alternatively you can return your product to a Clarks Outlet store. The details of your nearest store can be found using our Store Locator. When using store locator, excluded stores may be listed, e.g. Clarks Full Price. Only Clarks products purchased from a Boundary Mill location can be returned to Boundary Mill.
After this period, you will be unable to submit a return using our Returns Portal. Please return to a Clarks Outlet store or contact Customer Care for support.