I have a Gift Card/eGift, can I return it for a refund? 20 April 2026 11:14 Gift Card/eGifts cannot be returned, refunded or exchanged. Please see our full Gift Card/eGift Policy. Related articles How can I return my order? Are delivery costs refunded if I return my order? Do I have to pay for my return? Why is my order not eligible for an exchange? I bought a product that was later reduced in price. Can I get a refund on the difference?