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Clarks Outlet
Returns, Refunds & Exchanges

Articles in this section

Why is my order not eligible for an exchange?
Can I return purchases made in store by post?
I have a Gift Card/eGift, can I return it for a refund?
Are delivery costs refunded if I return my order?
I bought a product that was later reduced in price. Can I get a refund on the difference?
How do I return my order if I do not have a local drop-off location?
Do I have to pay for my return?
Can I still return outside of the returns period?
How long does a refund take if I return my order to the warehouse?
How long does a refund take if I return my product to store?

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I have a Gift Card/eGift, can I return it for a refund?

20 April 2026 11:14

Gift Card/eGifts cannot be returned, refunded or exchanged. Please see our full Gift Card/eGift Policy.

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