I have a Gift Card/eGift, can I return it for a refund? 20 April 2026 11:14 Gift Card/eGifts cannot be returned, refunded or exchanged. Please see our full Gift Card/eGift Policy. Related articles How can I return my order? Are delivery costs refunded if I return my order? Why is my order not eligible for an exchange? Do I have to pay for my return? How do I return my order if I do not have a local drop-off location?