I have a Gift Card/eGift, can I return it for a refund? 20 April 2026 11:14 Gift Card/eGifts cannot be returned, refunded or exchanged. Please see our full Gift Card/eGift Policy. Related articles How can I return my order? Why is my order not eligible for an exchange? Do I have to pay for my return? Are delivery costs refunded if I return my order? How will I receive a refund for an order paid with a Gift Card?